Privacy Policy and Personal Data
Our Privacy Policy explains how Piatra Craiului SRL, headquartered in Câmpulung Mușcel, Strada Republicii, no. 37, Argeș County, a Romanian legal entity registered with the Trade Register Office under no. J03/3057/1992, fiscal code RO 2519900, which operates the platform and website www.restaurantpiatracraiului.ro collects and manages your personal data for the purpose and with the constant maintenance of the commitments below.
Contact us here if you have questions and comments or if you wish to make a request regarding any of the rights guaranteed by law regarding your data.
Our Privacy Commitment:
Our goal is to maintain the highest security standards and to manage the personal data you provide us with in a responsible manner and to be transparent in our practices. Your trust is important to us. Therefore, we are committed to the following basic principles:
• When we request personal data, we do so in order to provide certain products and services. However, you are not obliged to provide such data; however, if you choose not to do so, we may not be able to provide you with certain services or products;
• We collect and process your data only for the purposes set out in this Privacy Statement or for specific purposes that we transparently share with you and / or that you have accepted;
• We aim to minimize the amount of data collected and processed by us, to keep it as accurate as possible and to ensure its security;
If the personal data is no longer necessary, or you have expressly expressed this desire, we will delete your personal data, unless the law requires us to keep it for a certain period;
• Your personal data will not be shared, sold, rented or disclosed outside of the purposes described in this Privacy Statement.
We may collect the following types of personal data:
a) Personal contact data, such as name, email address, physical address and telephone numbers;
b) Account login details, such as user ID, username, email and password. This is required to create a personal user account on one of our online communities including the online store;
c) Communications with us, which may include details of our chat conversations or customer service lines;
d) Lifestyle preferences, which may include your preference for some of the products we offer and your interests related to these products;
e) Browser history, such as pages visited, date of access, location accessed and IP address;
f) Payment information for purchases made in our online store. Payment information generally refers to your billing name, billing address, shipping address and payment details, such as credit card details or bank account number.
g) Information related to your health only if you provide us with this information directly in a special notification or comment when placing your order.
i) social media profiles;
j) If you have applied for one of our job offers, we will process your data that attests to your educational background and employment references.
We may also collect personal data indirectly when:
a) you share content on social media pages, websites or applications related to our products or in response to our promotional material on social media;
b) we read or collect personal data by reading information collected by other websites (for example, we may place an advertisement on a third-party website, and when you click on that advertisement, we may receive information about you and other visitors to the website to measure the scale and success of that advertisement).
Purpose and reason for processing personal data
We collect your personal data so that we can provide you with the best online experience and to provide a high quality of customer service. In particular, we may collect, hold, use and disclose your personal data for the following purposes:
To process your payments, if you purchase our products, to provide you with the status of your order, to make inquiries and requests and to evaluate and manage any complaints;
Developing and improving our products, services, communication methods and the functionality of our websites; to communicate information and allow you to manage your registration and/or subscription to our newsletter or other communications;
in connection with your participation in competitions or promotional activities;
when you contact us by telephone, electronic means or otherwise;
to improve our website, our current products and services and/or develop new products and services;
to comply with legal obligations or in the context of a contractual relationship.
When we collect and use your personal data for the purposes mentioned above or for other purposes, we will inform you before or at the time of collection.
Where applicable, we will ask for your consent to process your personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time here.
Your Rights
You can exercise your rights below via our contact address office@restaurantpiatracraiului.ro
We keep your data only for as long as is necessary for the purpose for which we use it. The period for which we retain personal information will be determined by a number of criteria, including the purpose for which we use the information, the amount and sensitivity of the information, the potential risk of any unauthorized use or disclosure of the information, and our legal obligations or until the exercise of one of the rights below, in accordance with your request
Right of access: means that you have the right to obtain confirmation from us as to whether or not we are processing personal data concerning you and, if so, access to that data and information on how the data is processed.
Right to rectification: refers to the correction, without undue delay, of inaccurate personal data. The rectification will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate effort.
Right to erasure: means that you have the right to request that we erase your personal data without undue delay where one of the following applies: they are no longer necessary for the purposes for which they were collected or processed; you withdraw your consent and there is no other legal basis for the processing; and there are no overriding legitimate grounds; the personal data have been unlawfully processed; the personal data must be erased for compliance with a legal obligation.
Right to object: allows you to object to the further processing of your personal data under the conditions and limits set by law. You can also object to receiving personalized commercial messages from us by using the “unsubscribe” link at the bottom of each commercial email.
Right to data portability Your personal data is portable. This means that it can be moved, copied or transmitted electronically. However, this right only applies if:
a) The processing is based on your consent;
b) The processing takes place for the performance of a contract;
c) The processing takes place by automated means;
d) If the personal data we collect are no longer necessary for any purpose and we are not required by law to retain them,
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint directly with a supervisory authority about how we process your personal data.
How do we protect the security of your personal data?
We understand that the security of your personal data is important. We do our best to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure. We have implemented a number of security measures to protect your personal data. For example, we implement access controls, use firewalls and secure servers, and encrypt your personal data.
Sharing your personal data
When we share your personal data with affiliates and other organizations, we ensure that we do so only with organizations that protect and safeguard your personal data and comply with applicable privacy laws in the same or similar manner as we do.
Your personal data will not be shared, sold, rented or disclosed other than as described in this Privacy Statement. However, we may share your data at the request of the law and/or government authorities.
Your personal data will be shared with the following third parties for the purposes described:
– Piatra Craiului SRL partners;
– courier service providers;
– payment/banking service providers;
– marketing/telemarketing service providers;
– market research service providers;
– insurance companies;
– IT service providers;
– other companies with whom we may develop joint programs to market our goods and services.
Automated decision-making and profiling
For some services and products, we may process your personal data using automated means. Essentially, this means that decisions are made automatically without human intervention
If we intend to use such methods, we will of course inform you and give you the opportunity to object to these processes in advance.
Cookies and other technologies
We may also collect personal data through the use of cookies and other technologies. This may occur when you visit our websites or third-party websites, view our online promotions or use our mobile/third-party applications and may include the following information:
a) Information about your device browser and operating system;
b) the IP address of the device you are using;
c) the pages of our website that you view;
d) Links that you click on when interacting with our services.
Please see our cookie statement for more information about this.
How to contact us?
To update your data or request a copy of your personal information:
You can click here
You can write to us at the email address office@restaurantpiatracraiului.ro
You can call us at: (0040)722.229.922
You can write to us at our registered office in Câmpulung Mușcel, Strada Republicii, nr 37, Argeș County.
We may update this notice from time to time. The most recent version of this statement will be posted on our website immediately.